Services

Our Services

From initial strategy through implementation to ongoing support—we deliver comprehensive Microsoft consulting services that transform how you work.

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200+
Projects delivered
Across all services
98%
Client satisfaction
Post-project surveys
4-8
Weeks to value
Typical first milestone
15+
Years experience
Microsoft ecosystem

How We Work

A proven approach that delivers value at every stage—not just at the end.

1

Discover

We start by understanding your business—objectives, challenges, and constraints. No assumptions, no templates—genuine discovery that informs everything that follows.

2

Design

With clear understanding, we design solutions that fit your organisation. We present options, explain trade-offs, and agree an approach before any build work begins.

3

Deliver

We build and deploy in iterations, delivering value early and often. You see progress throughout, with regular checkpoints to ensure we're on track.

4

Embed

Technology only delivers value when people use it. We ensure adoption through training, documentation, and support—then transition to steady-state operations.

Flexible Engagement Models

Choose the commercial model that fits your needs—from fixed-price certainty to flexible partnerships.

Fixed-Price Projects

Defined scope, clear deliverables, predictable cost. Ideal for well-understood requirements where you want certainty on budget and timeline.

Best for: Implementations with clear requirements

Time & Materials

Flexible engagement where scope can evolve. Pay for the time you use with full transparency on effort and costs. Ideal for exploratory or evolving projects.

Best for: Advisory work and agile delivery

Retainer Agreements

Reserved capacity at preferred rates. Guaranteed availability when you need us, with flexibility to use hours across different activities.

Best for: Ongoing support and enhancement

Managed Services

Comprehensive service agreements with SLAs, proactive monitoring, and continuous improvement. Predictable monthly cost for peace of mind.

Best for: Full lifecycle management

Why Choose Kompound

What makes us different—and why clients keep coming back.

Microsoft Specialists

We focus exclusively on Microsoft Business Applications. Deep expertise, not shallow breadth.

Business-First

Technology serves business objectives. We start with outcomes and work backwards to solutions.

UK-Based Team

Local consultants who understand UK business. Same timezone, same culture, same commitment.

Knowledge Transfer

We build capability, not dependency. You own and understand everything we deliver.

Pragmatic Approach

We deliver what works, not theoretical perfection. Right-sized solutions for real-world constraints.

Long-Term Partnership

We're here for the journey, not just the project. Ongoing support and continuous improvement.

"What impressed us most was how they took time to understand our business before proposing solutions. We didn't get a generic implementation—we got something that genuinely fits how we work."
LC
Laura Chen
IT Director, Professional Services Firm

Frequently Asked Questions

How do you price your services?

We offer flexible pricing models to match your needs: fixed-price for defined scopes, time & materials for evolving requirements, retainers for ongoing access, and managed service agreements for comprehensive support. We'll recommend the right model based on your situation and provide transparent pricing before any work begins.

What size companies do you work with?

We work with organisations from 50 to 5,000+ employees across various industries. Our sweet spot is mid-market companies large enough to benefit from enterprise Microsoft solutions but agile enough to make decisions and move quickly. We scale our engagement to match your size and complexity.

How quickly can you start a project?

Typically we can begin discovery work within 2-4 weeks of agreement. For urgent situations like project rescue, we can often mobilise within days. We maintain capacity specifically for responsive engagements, so we're rarely unable to help when you need us.

Do you work with other Microsoft partners?

Yes, when it makes sense. We often collaborate with ISVs, other consultancies, and internal IT teams. We're not territorial—our goal is your success, whether that means we lead, support, or provide specific expertise alongside others.

What industries do you specialise in?

We've delivered solutions across manufacturing, distribution, professional services, healthcare, financial services, retail, and non-profit sectors. While we're not exclusively focused on any single industry, we bring genuine understanding of sector-specific challenges to every engagement.

How do you handle change requests during projects?

Change is inevitable, and we plan for it. We use agile practices that accommodate evolving requirements without derailing projects. For fixed-price work, we have clear change control processes. For time & materials, we simply prioritise and adjust. Either way, no surprises—you're always informed and in control.

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Ready to get started?

Let's discuss your requirements and find the right services for your organisation.

Our initial consultation is complimentary. We'll discuss your objectives and provide honest guidance on next steps.