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Latest news, insights, and best practices from the Kompound team on Microsoft Dynamics 365, Power Platform, and AI.

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Dynamics 365 Health Check: What It Covers and What You'll Get Guide
Dynamics 365 • 16 October 2026

Dynamics 365 Health Check: What It Covers and What You'll Get

What a Dynamics 365 health check assesses, how long it takes and what the output looks like, so you know what you're getting before you book one.

Dynamics 365 Managed Services: What's Actually Included at Each Support Tier Guide
Dynamics 365 • 16 October 2026

Dynamics 365 Managed Services: What's Actually Included at Each Support Tier

A practical guide to Dynamics 365 managed services: what each support tier typically covers, what drives scope and cost, and what to ask before you choose a support model.

Moving from Excel and SharePoint Lists to Power Apps: A Migration Checklist Guide
Power Platform • 16 October 2026

Moving from Excel and SharePoint Lists to Power Apps: A Migration Checklist

A guide for business users: when to move from Excel or SharePoint lists to Power Apps, what to plan before you start, and common mistakes to avoid.

Migrating from HubSpot to Dynamics 365: A Practical Guide Guide
Dynamics 365 • 16 October 2026

Migrating from HubSpot to Dynamics 365: A Practical Guide

A guide to HubSpot to Dynamics 365 migrations: contact mapping, deal to opportunity conversion, workflow gotchas, and data quality issues you'll encounter.

Migrating from Salesforce to Dynamics 365: What Actually Breaks Guide
Dynamics 365 • 16 October 2026

Migrating from Salesforce to Dynamics 365: What Actually Breaks

A guide to real gotchas in Salesforce to Dynamics 365 migrations: data mapping, custom logic, validation rules, and what fails in practice. Plan ahead, not after.

Power Apps Development Cost and Timeline for UK SMEs: What to Expect Guide
Power Platform • 16 October 2026

Power Apps Development Cost and Timeline for UK SMEs: What to Expect

How long Power Apps development takes for UK SMEs, what drives the cost, how licensing works in 2026, and how it compares with traditional custom software development.

Agentic CX Has Arrived in Microsoft 365. Is Your CRM Ready to Be Read by a Machine? Guide
AI & Copilot • 12 October 2026

Agentic CX Has Arrived in Microsoft 365. Is Your CRM Ready to Be Read by a Machine?

Microsoft's Sales Agent and Service Agent are now generally available. What agentic CX really means for UK mid-market sales and service teams — and the readiness work that decides whether it pays back.

Welcome to Headless CRM: Why the Death of the CRM Application Is Good News Guide
Digital Transformation • 8 October 2026

Welcome to Headless CRM: Why the Death of the CRM Application Is Good News

Microsoft isn't just integrating CRM into Teams. They're announcing the end of the monolithic CRM application as we know it. Here's what headless CRM means, why it's inevitable, and how it fundamentally changes enterprise technology strategy.

No More Infrastructure Headaches: Why Microsoft's Copilot Managed Runtime Changes Everything Guide
AI & Copilot • 30 September 2026

No More Infrastructure Headaches: Why Microsoft's Copilot Managed Runtime Changes Everything

Discover how Microsoft's Copilot Managed Runtime removes governance and infrastructure barriers to AI adoption. Enterprise-grade hosting, security, and visibility without the complexity.

Your Dynamics 365 and Power Platform Roadmap Just Changed: Here's What It Means Guide
Dynamics 365 • 25 September 2026

Your Dynamics 365 and Power Platform Roadmap Just Changed: Here's What It Means

Microsoft is consolidating Dynamics 365, Power Platform, and Dataverse onto a unified 'AI at Work' roadmap and moving away from release waves. What this means for your adoption planning and feature tracking.

Copilot Sales Agent and Service Agent: What Changed in July 2026 Guide
AI & Copilot • 5 August 2026

Copilot Sales Agent and Service Agent: What Changed in July 2026

Microsoft made Sales Agent and Service Agent generally available inside Microsoft 365 Copilot and Dynamics 365. Here's what that actually means for your sales and service teams.

Computer Use Comes to Copilot Cowork: What It Means for Your Business Guide
AI & Copilot • 4 August 2026

Computer Use Comes to Copilot Cowork: What It Means for Your Business

Microsoft has moved its 'Computer Use' agent capability into Copilot Cowork and switched it to consumption billing. Here's what changed, what it costs, and how UK businesses should prepare.

AI Order Processing: Complete Automation for Purchase Orders & Fulfillment Guide
AI & Copilot • 3 August 2026

AI Order Processing: Complete Automation for Purchase Orders & Fulfillment

How AI automates order processing end-to-end: from document capture through invoice reconciliation. Real ROI examples and implementation guide.

Dynamics 365 Implementation Guide: Plan, Build & Go Live Guide
Dynamics 365 • 2 August 2026

Dynamics 365 Implementation Guide: Plan, Build & Go Live

A practical Dynamics 365 implementation guide covering discovery, scope, data, configuration, testing, training and go-live planning.

Power BI vs Tableau vs Looker: Which BI Tool Should You Choose? Guide
Data & Analytics • 2 August 2026

Power BI vs Tableau vs Looker: Which BI Tool Should You Choose?

Comparing Power BI, Tableau, and Looker for your organization. Pricing, features, and when to pick each.

Why 80% of Dynamics 365 Projects Fail (and How to Avoid It) Guide
Dynamics 365 • 2 August 2026

Why 80% of Dynamics 365 Projects Fail (and How to Avoid It)

The real reasons Dynamics 365 implementations fail. Common pitfalls, warning signs, and how to avoid becoming another statistic.

What Is Microsoft Power Platform and What Can It Do for Your Business? Guide
Power Platform • 27 July 2026

What Is Microsoft Power Platform and What Can It Do for Your Business?

Complete guide to Power Automate, Power BI, Power Apps, and Power Virtual Agents. Real SME use cases, ROI, and how to get started without a large IT team.

Copilot vs ChatGPT: Which AI Assistant Should Your Business Use? Guide
AI & Copilot • 27 July 2026

Copilot vs ChatGPT: Which AI Assistant Should Your Business Use?

Business leaders confused by Copilot and ChatGPT? Here's the difference, which one is right for enterprise, and how to choose based on security, cost, and use cases.

What Is Microsoft Copilot and How Can It Help Your Business Right Now? Guide
AI & Copilot • 27 July 2026

What Is Microsoft Copilot and How Can It Help Your Business Right Now?

Real productivity gains from Copilot in sales, finance, and operations. Before-and-after scenarios. How to deploy fast without trial-and-error.

Extending Agentic Dynamics 365 Sales with Model Context Protocol (MCP) Guide
AI & Copilot • 24 July 2026

Extending Agentic Dynamics 365 Sales with Model Context Protocol (MCP)

Model Context Protocol enables intelligent Dynamics 365 Sales agents to securely access external data and automate complex workflows.

Business Central + Dynamics 365 Sales: When (and Why) You Need Both Guide
Dynamics 365 • 21 July 2026

Business Central + Dynamics 365 Sales: When (and Why) You Need Both

When does integrating Business Central with Dynamics 365 Sales make sense? Honest assessment of benefits, costs, and complexity.

Dynamics 365 Sales Conversation Intelligence: Stop Taking Notes and Start Coaching Guide
Dynamics 365 • 21 July 2026

Dynamics 365 Sales Conversation Intelligence: Stop Taking Notes and Start Coaching

Dynamics 365 Conversation Intelligence captures and analyzes sales calls within Teams. Real examples, ROI data, and implementation guide.

Dynamics 365 CRM Pricing 2026: What You'll Actually Pay (and Why) Guide
Dynamics 365 • 21 July 2026

Dynamics 365 CRM Pricing 2026: What You'll Actually Pay (and Why)

Complete 2026 pricing breakdown for Dynamics 365 CRM: per-user tiers, module costs, implementation expenses, and total cost of ownership.

Why Dynamics 365 Sales Is the Best CRM Choice for Growing UK SMBs Guide
Dynamics 365 • 21 July 2026

Why Dynamics 365 Sales Is the Best CRM Choice for Growing UK SMBs

Why Dynamics 365 Sales outperforms competitors for UK SMBs scaling sales operations. Real costs, benefits, and implementation timeline.

Implementing Dynamics 365: The Real Timeline and What Actually Happens Guide
Dynamics 365 • 21 July 2026

Implementing Dynamics 365: The Real Timeline and What Actually Happens

Realistic Dynamics 365 implementation timeline, phases, common challenges, and what to expect from planning through go-live.

Dynamics 365 Sales Research Agent: Get Answers Without Writing Reports Guide
Dynamics 365 • 21 July 2026

Dynamics 365 Sales Research Agent: Get Answers Without Writing Reports

How the Sales Research Agent in Dynamics 365 uses AI to answer complex business questions instantly. Implementation and ROI guide.

How Can Power Automate Help Your Business? Real ROI Examples Guide
Power Platform • 21 July 2026

How Can Power Automate Help Your Business? Real ROI Examples

Discover how Power Automate saves time, reduces errors, improves quality, and helps UK businesses scale without hiring more staff.

Microsoft Scout: Your Always-On Personal AI Agent Guide
AI & Copilot • 21 July 2026

Microsoft Scout: Your Always-On Personal AI Agent

Microsoft Scout autonomous AI agent automates your work, coordinates tasks, and drives productivity. Discover AI transformation for UK businesses.

Understanding Microsoft Power Apps and Its Business Benefits Guide
Power Platform • 21 July 2026

Understanding Microsoft Power Apps and Its Business Benefits

Discover how Microsoft Power Apps transforms business processes through low-code development. Benefits, examples, and getting started guide.

What is Microsoft Power Automate? Features, Pricing & Capabilities Guide
Power Platform • 21 July 2026

What is Microsoft Power Automate? Features, Pricing & Capabilities

Complete overview of Microsoft Power Automate: official features, pricing models, licensing options, and how it compares to other Microsoft automation tools.

What is Power Automate? Complete Guide for UK SMBs Guide
Power Platform • 21 July 2026

What is Power Automate? Complete Guide for UK SMBs

Complete guide to Microsoft Power Automate for UK SMBs: how it works, what you can automate, and ROI from eliminating manual work.

Why Data Modeling Matters for UK SMBs (And How It Actually Saves You Money) Guide
Data & Analytics • 16 July 2026

Why Data Modeling Matters for UK SMBs (And How It Actually Saves You Money)

Learn how data modeling helps UK SMBs organize information, scale without chaos, and make better decisions. Real examples, practical steps, and genuine ROI.

Real-Time Finance with Rayfin and Microsoft Fabric: From Month-End Chaos to Automated Insight Guide
Data & Analytics • 5 July 2026

Real-Time Finance with Rayfin and Microsoft Fabric: From Month-End Chaos to Automated Insight

How Rayfin transforms financial planning and analysis in Microsoft Fabric. Real ROI, actual implementation timeline, and why UK finance leaders are adopting it now.

Copilot Cowork General Availability: The AI Agent Revolution for UK SMEs Guide
AI & Copilot • 16 June 2026

Copilot Cowork General Availability: The AI Agent Revolution for UK SMEs

Copilot Cowork is now GA. Learn how enterprise AI agents automate workflows, execute multi-tool tasks, and reclaim thousands of hours annually.

Code Apps: Why Power Platform Works for Devs Guide
Power Platform • 14 March 2026

Code Apps: Why Power Platform Works for Devs

Microsoft Power Apps code apps are now GA. Why this changes the game for SMBs building custom applications with security and usability.

Getting Started with Microsoft Copilot in Your Organisation Guide
AI & Copilot • 9 March 2026

Getting Started with Microsoft Copilot in Your Organisation

A practical guide to implementing and deploying Microsoft Copilot across your business.

A Strategic Framework for Successful Dynamics 365 Implementation Guide
Dynamics 365 • 28 February 2026

A Strategic Framework for Successful Dynamics 365 Implementation

Learn the critical phases and decision points that determine whether your D365 project delivers results or consumes resources.

Why Your Security Team Should Embrace Copilot Guide
AI & Copilot • 19 February 2026

Why Your Security Team Should Embrace Copilot

Why your security team should embrace Copilot: practical governance, permissions, and data protection strategies for enterprise AI.

Copilot Search: Finding Information in Teams Guide
AI & Copilot • 19 February 2026

Copilot Search: Finding Information in Teams

How Copilot search integration transforms information discovery in Teams, saving time and improving decision-making for SMBs.

Microsoft Fabric for UK SMBs: Smart Analytics Guide
AI & Copilot • 17 February 2026

Microsoft Fabric for UK SMBs: Smart Analytics

Microsoft Fabric for UK SMBs: enterprise analytics at SMB prices. Pricing, capabilities, ROI, and AI integration strategy explained.

Dynamics 365 vs HubSpot for SMBs: Integration, Cost & Real Numbers Guide
Dynamics 365 • 7 February 2026

Dynamics 365 vs HubSpot for SMBs: Integration, Cost & Real Numbers

SMB & mid-market CRM comparison. Dynamics 365 vs HubSpot. Microsoft 365 integration depth, customisation costs, and when each wins for UK businesses.

Why Dynamics 365 Sales is the Best CRM Choice for Growing UK SMBs Guide
Dynamics 365 • 15 January 2026

Why Dynamics 365 Sales is the Best CRM Choice for Growing UK SMBs

Discover why Dynamics 365 Sales stands out as the ideal CRM platform for UK small and medium businesses looking to scale their sales operations.

Digital Transformation for SMBs and Mid-Market Companies Guide
AI & Copilot • 10 January 2026

Digital Transformation for SMBs and Mid-Market Companies

A practical guide to digital transformation for UK SMBs and mid-market businesses, focusing on achievable outcomes rather than technology hype.

Building a High-Performing Sales Engine with Microsoft Business Solutions Guide
Dynamics 365 • 5 January 2026

Building a High-Performing Sales Engine with Microsoft Business Solutions

How to create a unified, high-performing sales operation using Microsoft Dynamics 365, Power Platform, and integrated business applications.

Automate Lead-to-Order with AI Agents Now Guide
AI & Copilot • 28 December 2025

Automate Lead-to-Order with AI Agents Now

Understanding the imperative for lead-to-order automation in mid-market businesses and how AI agents and Copilot are transforming what is achievable.

Automate Smarter: How Copilot, MCP & AI Agents Help Mid-Sized Businesses Scale with Low-Code Guide
AI & Copilot • 20 December 2025

Automate Smarter: How Copilot, MCP & AI Agents Help Mid-Sized Businesses Scale with Low-Code

A practical guide to leveraging Microsoft Copilot, AI agents, and low-code platforms for intelligent automation in mid-sized organisations.

Why Data Quality is Essential for AI and Automation Guide
AI & Copilot • 15 December 2025

Why Data Quality is Essential for AI and Automation

Understanding why your data strategy matters more than your AI strategy, and practical steps to ensure your data is ready for intelligent automation.

Why ALM Matters in Power Platform Guide
AI & Copilot • 10 December 2025

Why ALM Matters in Power Platform

Understanding application lifecycle management for Power Platform and why it is essential for sustainable low-code development at scale.

What is Microsoft Power Platform? A Guide for UK Mid-Market Guide
Power Platform • 5 December 2025

What is Microsoft Power Platform? A Guide for UK Mid-Market

A comprehensive introduction to Microsoft Power Platform for UK mid-market businesses, covering capabilities, use cases, and implementation considerations.

AI Order Processing: Automate Purchase Orders with Copilot & Power Automate Guide
AI & Copilot • 1 December 2025

AI Order Processing: Automate Purchase Orders with Copilot & Power Automate

How AI-powered order processing transforms purchase order handling, reducing manual effort by 80%+ and improving accuracy. Real examples with ROI data.

Prepare for Power Apps Dataverse Migration: A Complete Guide Guide
Power Platform • 25 November 2025

Prepare for Power Apps Dataverse Migration: A Complete Guide

Essential preparation steps for migrating Power Apps to Dataverse, covering assessment, planning, and best practices for a successful transition.

The Complete Guide to Microsoft Copilot for Business Guide
AI & Copilot • 15 January 2025

The Complete Guide to Microsoft Copilot for Business

Everything you need to know about deploying Microsoft Copilot in your organisation, from readiness assessment to adoption strategies.

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