FAQs
Answers to common questions about Dynamics 365, Power Platform, Copilot AI, and our Microsoft consulting services.
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Dynamics 365 Implementation
Questions about timeline, cost, data migration, training, integrations, and how we ensure successful implementation.
AI Readiness & Copilot
Questions about preparing for Copilot AI, data governance, security, user enablement, and AI impact on business.
Project Rescue
Questions about rescuing troubled implementations, recovery timelines, costs, and how we stabilise failing projects.
Quick Answers
What's the difference between Dynamics 365 and Salesforce? ▼
Dynamics 365 is deeply integrated with Microsoft 365 and includes ERP, supply chain, field service, and finance. It's ideal for manufacturing, distribution, and operations-heavy organisations. Salesforce is a pure-play CRM best for sales-focused businesses. For 70% of UK SMBs using Microsoft 365, Dynamics 365 offers better value and integration.
How much does a Dynamics 365 implementation cost? ▼
Typically £40,000-£100,000 for a small-medium implementation (50-100 users). Licensing starts at £35-£80 per user per month. Additional costs for custom development, training, and change management vary. We always provide a fixed-price proposal so you know costs upfront.
Is Copilot AI safe to use with our data? ▼
Yes, with proper controls. Microsoft doesn't use your data to train models. Your data stays in your tenant. We help you configure role-based access, data loss prevention policies, and audit logging to ensure safety.
What if our current Microsoft project is failing? ▼
We can help. We diagnose what's wrong, recommend recovery options, and execute a recovery plan. Most troubled projects can be salvaged—we rescue 70% of cases by fixing core issues rather than starting from scratch.
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